Network Security Engineer Job Description
Job Summary:
We are seeking a highly skilled Network Security Engineer to join our team. As a key member of the team, you will be responsible for designing, implementing, and supporting network and security services.
Key Responsibilities:
* Deliver advanced technical support to clients, ensuring timely and effective resolution of network and security issues.
* Provide expert-level assistance to field engineers during on-site engagements.
* Serve as the primary escalation point for all support-related incidents.
* Collaborate with vendors to expedite issue resolution and maintain service continuity.
* Utilize internal systems for accurate tracking, logging, and management of support tickets.
* Employ network management and diagnostic tools to identify and resolve network performance issues.
* Participate in on-site activities as required, including system assessments and deployments.
* Assist in the installation, configuration, and maintenance of NOC infrastructure and customer-managed network services.
* Lead the delivery of customer-facing network and security projects, ensuring alignment with technical and business requirements.
* Contribute to pre-sales efforts by providing technical input, solution design, and customer engagement support.
* Create comprehensive customer documentation, including runbooks and operational guides.
* Draft functional requirements and technical specification documents for internal and client-facing initiatives.
Requirements:
* A minimum of 10 years' hands-on experience in firewall installation, maintenance, and support, specifically Checkpoint and Fortinet.
* Checkpoint CCSM or CCSM Elite certification (or in the process of obtaining).
* Fortinet NSE4 Certification or Fortinet Certified Professional (or in the process of obtaining).
* Proficient in secure connectivity technologies including VPN, IPSEC, and SSL VPN.
* Comprehensive knowledge of network and security best practices.
Desirable Skills:
* Experience of firewall, switching, and routing technologies from Aruba, HPE, Cisco, and Juniper.
* Strong expertise in dynamic routing protocols such as BGP, OSPF, and EIGRP.
* Experience with Voice over IP implementations and troubleshooting.
* Practical experience with Azure networking components.
* Familiarity with Authentication and Authorization protocols, particularly RADIUS.