Our client, a fast-paced and innovative technology company, is seeking a skilled IT Manager to lead their technical support function.
This is an excellent opportunity for someone from an MSP background who enjoys a hands-on role across a broad technical stack and is ready to step into a leadership position. The ideal candidate will have strong experience in networking, SQL Server, firewalls (Fortinet), virtualization (Hyper-V/VMware), and VoIP systems.
Experience with security systems (CCTV, access control, etc.)
is a distinct advantage. Key ResponsibilitiesLead and support a small IT team while remaining hands-on with technical deliveryProvide L1/L2 support across networking, servers, and applications (onsite & remote)Administer Fortinet firewalls, VPNs, and network infrastructureManage SQL Server environments and support VoIP/intercom systemsOversee virtualized environments (Hyper-V / VMware)Monitor system alerts, troubleshoot proactively, and drive continuous improvementCollaborate with internal teams to ensure a seamless customer experienceMaintain accurate documentation, timesheets, and job cardsKey Requirements5+ years in IT support, ideally within an MSP environmentStrong networking and SQL Server experienceSolid understanding of Fortinet, Hyper-V/VMware, and VoIP systemsExcellent problem-solving and communication skillsFull, clean EU driver's licencePositive, can-do attitude with a customer-first approachDesirable (Not Essential)Experience with security systems (CCTV, access control, etc.
)Exposure to Microsoft 365 or Linux-based environmentsWhat's on OfferA dynamic role in a growing tech-led companyExposure to a wide range of technologiesSupportive environment with opportunities for growthCompetitive salary and benefits package#LI-JM2
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