Join to apply for the Accommodation Assistant role at Kilkea Castle Hotel & Golf Resort.
We are currently recruiting for Full-Time Accommodation Assistants to join our growing team at Kilkea Castle. Kilkea Castle Hotel is a 140‑bedroom resort on 180 acres of landscape, gardens and ancient woodland, offering a tranquil spa, an 18‑hole championship golf course and world‑class culinary experience. We are a Great Place To Work 2024 certified employer and recipients of the Georgina Campbells Four Star Hotel of the Year 2024 award.
Our team members are the heart of our hotel and the core of our success. We believe that by creating a positive and supportive environment, we can deliver outstanding service to our guests. Our mission is to provide exceptional guest experiences through excellent service, integrity, and ensuring that every guest feels valued, safe, and at home.
Job Title
Accommodation Assistant
Reporting To
Accommodation Manager
Job Description
As an Accommodation Assistant, you will be responsible for the day‑to‑day cleanliness of rooms and lodges as well as public areas. You will work closely with colleagues to ensure the highest standard of quality and service is achieved and presented to our guests.
Key Responsibilities
* Cleaning and sanitise guest rooms, including making beds, dusting, vacuuming and wiping down surfaces.
* Change bed linens, replace towels, and ensure rooms are stocked with necessary amenities.
* Clean all areas required by the housekeeping supervision team.
* Be pleasant and courteous to guests and colleagues at all times.
* Report any unoccupied rooms and any maintenance issues or damages in guest rooms to the manager on duty or maintenance team.
* Adhere to strict health and safety regulations at all times.
* Follow a designated cleaning schedule and work efficiently to meet expected cleanliness standards and guest check‑in times.
* Work with other accommodation team members to complete daily tasks and ensure rooms and areas are cleaned to the highest standard and in a timely manner.
* Report any guest complaints or comments to management.
* Carry out any other duties as required.
Skills / Requirements
* Previous experience in a similar role preferred but not essential.
* Valid work permit for a minimum of 12 months is required.
* Attention to detail and good time‑management skills.
* Work well as part of a team.
* Flexibility in regard to working various shifts.
* Familiarity with health, safety and hygiene standards.
Benefits
* Discounts across the entire resort.
* Competitive hourly rate.
* Meals while on duty.
* Employee recognition.
* Bike‑to‑Work scheme.
* Employee Assistance Programme.
* Continuous training and development.
* Uniform provided.
Kilkea Castle is an equal opportunities employer.
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