Who are we
Fulcrum
Digital is an agile and next -generation digital accelerating company providing
digital transformation and technology services right from ideation to
implementation. These services have applicability across a variety of
industries, including banking & financial services, insurance, retail,
higher education, food, healthcare, and manufacturing.
The Role
1. Plan, manage, and oversee all aspects of a
Production Environment
2. Define strategies for Application Performance
Monitoring, Optimization in Prod environment
3. Respond to Incidents and improvise platform
based on feedback and measure the reduction of incidents over time.
4. Support deployment of code into multiple lower
environments. Supporting current processes with an emphasis on automating
everything as soon as possible.
5. Design, develop and standardize Monitoring and
Alerting mechanism for the supported applications.
6. Take a holistic approach to problem solving,
by connecting the dots during a production event through the various
technology stack that makes up the platform, to optimize meantime to recover.
7. Engage in and improve the whole lifecycle of
services—from inception and design, through deployment, operation and
refinement.
8. Analyze ITSM activities of the platform and
provide feedback loop to development teams on operational gaps or
resiliency concerns.
9. Support services before they go live through
activities such as system design consulting, capacity planning and launch
reviews.
10. Support the application CI/CD pipeline for
promoting software into higher environments through validation and operational
gating, and lead in DevOps automation and best practices.
11. Maintain services once they are live by
measuring and monitoring availability, latency and overall system health.
12. Scale systems sustainably through mechanisms
like automation and evolving systems by pushing for changes that improve
reliability and velocity.
13. Work with a global team spread across tech
hubs in multiple geographies and time zones.
14. Ability to share
knowledge and explain processes and procedures to others.
15. Share
knowledge and mentor junior resources
16. Able to
perform on -call duties on a rotational basis.
17. Occasional
off hours work required.
18. Candidate should have inclination for Training and should be good trainer and ready to mentor others
Requirements Nginx (nice to have), Splunk, Dynatrace, AWS API GW, Event GW, Check Infra, Chef Habitat, Ansible and XLR automation