Checkout Team Leader Opportunity
The role of a Checkout Team Leader is pivotal in ensuring the smooth operation of our busy store's checkout department.
* Overall management of a fast-paced and dynamic team, responsible for delivering excellent customer service and maintaining high standards of productivity.
* Supervise and motivate a team of staff members to ensure effective workflow, communication, and problem-solving skills.
* Develop and implement strategies to enhance team performance, employee engagement, and customer satisfaction.
* Collaborate with the store management team to achieve business objectives and optimize operations.
* Manage and maintain accurate records, reports, and statistics related to team performance, customer feedback, and sales data.
* Train and develop team members to improve their skills and knowledge, addressing any performance gaps or training needs.
* Identify opportunities for growth, innovation, and improvement within the department, proposing solutions and recommendations to enhance overall performance.
Requirements:
* At least 2 years of experience in managing/supervising a busy retail grocery environment, preferably in a similar role.
* Strong leadership, communication, and interpersonal skills, with the ability to motivate and inspire team members.
* Excellent problem-solving and analytical skills, with the capacity to handle multiple priorities and deadlines.
* Fluency in English, both written and spoken, with strong language comprehension and expression.
* Ability to work effectively in a fast-paced, dynamic environment, remaining calm under pressure and adapting to changing situations.
Benefits:
* Free parking on-site.
* Group Health Insurance at reduced rates.
* Group Pension Scheme.
* Opportunities for career development and advancement within the company.
* Recognition and rewards for outstanding performance and contributions to the team.
Skills:
* Leadership and Team Management.
* Customer Service and Relations.
* Communication and Interpersonal Skills.
* Problem-Solving and Analytical Skills.
* Time Management and Organization.