Customer Service Representative - Dunboyne, Co. MeathLocation: Dunboyne, Meath, IrelandCompany: BitrecruitClient/Employer: OccupopJob reference: 87ba403e3e6e5a5217f5bbff657fcfb5Posted: 20.05.2026Listing type: BasicEU work permit required: NoJob informationOur Paving & Walling and KPRO businesses provide premium building materials for Irish and UK customers. As a Customer Service Representative, you will be the first point of contact, handling inquiries, resolving complaints, and ensuring high‑quality service.ResponsibilitiesRespond promptly to customer inquiries via phone, email, and in person.Handle and resolve customer complaints with professionalism and efficiency.Provide detailed product information, including specifications, availability, and pricing.Process orders, returns, and exchanges accurately.Maintain detailed records of customer interactions and feedback.Coordinate with other departments to ensure timely delivery and fulfillment.Assist in developing and implementing customer service policies and procedures.Follow up with customers to ensure issues are resolved and satisfaction achieved.Skills RequiredExcellent verbal and written communication skills.Strong problem-solving and conflict resolution abilities.Proficiency in using customer service software and databases.Familiarity with building materials and the construction industry is a plus.Ability to multitask and manage time effectively in a fast‑paced environment.High level of attention to detail and accuracy.Customer‑oriented mindset with a passion for delivering exceptional service.What You GetAnnual BonusFurther Training and Development Support
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