Gallagher is one of the largest insurance brokerages in the world, offering a wide range of business and personal insurance solutions. We are currently seeking an experienced Administrator to join our team as a Personal Lines Support Specialist. This role will involve providing administrative support to our Personal Lines team, including assisting with policy preparation, issuance, and processing, as well as maintaining accurate client records.
The successful candidate will have excellent communication and organisational skills, with a proven track record in a busy office administration environment. They will also be proficient in using Microsoft Office Suite, with experience of Applied being a distinct advantage. A self-motivated, enthusiastic team-player with strong attention to detail is essential for this role.
Key Responsibilities:
* Providing general administrative support to the PL team
* Assisting in the preparation, issuance, and processing of personal lines insurance policies, endorsements, and renewals
* Maintaining and updating client records in the Company's database, ensuring accuracy and confidentiality
* Responding to client inquiries via phone, email, or in-person, providing information and assistance regarding policy details, claims, and billing
* Coordinating with providers to obtain quotes, process endorsements, and resolve any discrepancies
Your Skills, Experience, and Qualifications:
* Excellent communication and organisation skills with a proven track record in a busy office administration role
* Proficiency in using Microsoft Office Suite
* Experience using Applied would be a distinct advantage
* Excellent time management and the ability to multi-task in a fast-paced, customer-focused environment
* Self-motivated, enthusiastic, team-player with strong attention to detail
Rewards and Compensation:
* A competitive salary
* A wide range of benefits
Benefits include a minimum of 23 days' annual leave, plus an additional 3 days' leave for Volunteering, a defined contribution pension scheme, life insurance, income protection, and family-friendly policies.