Job Title: Outbound Sales Advisor
Full Time Opportunity:
* 37.5 hours per week, permanent contract
* £12.33 per hour plus performance incentives
About the Role:
This challenging and rewarding role is a partnership with SKY, offering generous bonus incentives.
We are a people-centred company that values our employees' growth and development.
You will have the opportunity to learn new skills and progress your career in a dynamic environment.
As a SKY agent, you will receive a complimentary Sky TV package and discounted prices on other SKY products.
Main Responsibilities:
Conduct outbound calls to SKY customers, discussing premium upgrades, broadband enhancements, and customer retention strategies.
Provide exceptional customer service, addressing customers' needs and concerns.
Retail customers through effective conversations, reviewing packages to suit their financial circumstances.
Requirements:
* Previous sales experience (face-to-face or contact centre based)
* Target-driven, with a proven track record of achieving results
* Self-motivation in a competitive environment
* Passion for people and delivering excellent products and services
* Ability to read customers' needs and preferences
* Basic computer literacy
Benefits:
* £12.33 per hour plus performance-based bonuses
* Complimentary Sky TV package (including Sports & Cinema)
* Free health care discounts
* Discounts for high-street shops, restaurants, and days out
* £750 refer-a-friend programme
Work Environment:
In-person work location at Firstsource's Lincoln Building, Belfast.