Overview
Retail Betting Assistant at Paddy Power. Starting salary: €14.00 per hour. Your Role in the Team? Are you a proactive and motivated individual who is passionate about achieving results? Do you have the ability to meet shop goals and targets? Don’t worry if you’ve never worked in the betting industry before; we will provide full training, but it’s your attitude that counts.
As a Retail Betting Assistant at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstanding experience in our retail shops. Your role will be to engage warmly with every visitor, providing best-in-class service and creating a friendly atmosphere. Your enthusiasm for technology will help you promote our online and retail products and services, ensuring that each customer enjoys their time with us.
Join our team and be a key player in delivering outstanding hospitality in the dynamic world of retail betting.
Responsibilities
* Assisting customers to place bets through various channels, such as our betting terminals, telephone services, and in-shop transactions
* Maintaining excellent shop presentation standards to create an inviting atmosphere for customers
* Stepping up and guiding operations in the absence of the Shop and Deputy Manager, ensuring smooth functioning of the shop
* Adapting to different situations while remaining customer-focused
* Fulfilling social responsibility duties by adhering to established guidelines and regulations
What we offer
* Competitive salary including increase after 12 months
* Additional premiums for overtime, Sundays, and bank holidays
* Paid rest breaks
* Flexible work patterns
* Performance bonus and promotional rewards
* Family leave (maternity, paternity, adoptive, parental, and wedding leave)
* Company Sharesave Scheme (25% discount on Flutter Shares)
* Life cover
* Company pension scheme
* Company sick pay
* Eyecare vouchers
* Cycle to work scheme
* Tax saver tickets (bus/rail)
Qualifications
* Proactive and motivated individual with a focus on achieving results
* Ability to meet shop goals and targets
* No prior betting industry experience required; full training provided
* Strong customer-service orientation and the ability to engage with customers
Values
* Customer First, Always
* Change The Game
* Win Together
* Free To Be Me
We’re proud to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role. If you need any adjustments to make this role work for you, let us know and we’ll see how we can accommodate them.
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