What You’ll Do
Location – Dublin/LeedsHybridPermanentRole Purpose
In Flutter COO we collaborate with specialists across Flutter to develop, launch and share the Flutter Edge. Together we cover Product & Payments, Technology, Sportsbook Product & Trading, People, Property, Corporate Communications and Strategic Partnerships & Transformation. The Head of Planning and Portfolio Management for Technology Operations is a strategic leadership role responsible for coordinating the delivery of critical technology initiatives across Cloud Infrastructure, Networking, Service Management, and Cyber Security. This role ensures efficient portfolio performance, prioritization of resources, and delivery excellence while encouraging collaboration across Technology Operations and the broader Delivery community.
Portfolio Management & Delivery
Lead and coordinate the Technology Operations portfolio covering four essential domains: Cloud Infrastructure, Networking, Service Management, and Cyber Security
Ensure projects and initiatives are delivered on time, within scope, and aligned to business expectations
Establish and maintain portfolio governance frameworks, including prioritization criteria, capacity planning, and dependency management
Drive portfolio optimization to improve value delivery and resource utilization
Monitor portfolio health metrics and implement corrective actions where necessary
Collaborator Management & Reporting
Develop and maintain comprehensive management reporting frameworks providing visibility of portfolio status, risks, and outcomes
Present portfolio performance to senior leadership and key collaborators
Work closely with the wider Technology teams to understand priorities and constraints
Process Build & Governance
Build and implement intake processes for Technology Operations in collaboration with functional heads
Establish clear intake mechanisms for requirements flowing to and from other teams
Define and detail cross-functional workflows, handoff points, and procedures for handling blocking issues
Compose standardized processes for demand management, prioritization, and prioritisation
Ensure alignment with enterprise portfolio management standards and methodologies
Cross-Functional Collaboration
Work alongside the extended Delivery community to develop standardized intake and partnership approaches
Facilitate coordination between Technology Operations and other technology teams on shared dependencies
Drive process harmonization to ensure seamless flow of work across organizational boundaries
Planning for long-term goals
Contribute to Technology Operations long-term planning and roadmap development
Identify portfolio-level risks, dependencies, and opportunities
Support capacity planning and resource forecasting across the four pillars
Drive initiatives to improve delivery predictability and operational efficiency
What You’ll Need
Proven experience in portfolio management, program management, or delivery management within technology environments
Solid knowledge of Cloud Infrastructure, Networking, Service Management, and/or Cyber Security fields
Demonstrated ability to manage complex, multi-workstream portfolios
Experience crafting and implementing intake and governance processes
Excellent collaborator management skills with ability to influence at senior levels
Strong analytical skills with experience crafting management reporting and dashboards
Experience working in matrix organizations and driving cross-functional collaboration
Knowledge of portfolio management methodologies and guidelines
Excellent communication and presentation skills
Good to have
Experience within Technology Operations or Infrastructure functions
Familiarity with Agile, SAFe, or other scaled delivery frameworks
Knowledge of ITIL, COBIT, or similar service management frameworks
Experience with portfolio management tools (e.g., Jira Align, ServiceNow PPM, Clarity)
Knowledge of cloud platforms (AWS, Azure, GCP)
Background in cyber security or risk management
Project/Program management certifications (PMP, MSP, PgMP)
What’s in it for you
We value flexibility as an employer. If you have personal commitments or a hobby that gives you happiness, we want you to bring your best self to work and feel supported. We also enjoy sharing our success since you make it happen. Our excellent benefits package can be tailored to your needs.
Bonus scheme
Uncapped holiday allowance
Enhanced pension scheme
Private healthcare
Life assurance
Income protection
£1,000 annual self-development learning fund
Invest via the Flutters Sharesave Scheme
Enhanced parental leave
About Flutter
We are a global frontrunner in online sports betting and iGaming, holding a top position in the US and internationally. We have an unmatched collection of the most creative, varied, and unique brands including FanDuel, Sky Betting & Gaming, Sportsbet, PokerStars, Paddy Power, Sisal, tombola, Betfair, MaxBet, Junglee Games, and Adjarabet. With our worldwide reach and bold approach, we excite and entertain customers safely and in a balanced manner. By combining our strengths, the Flutter Edge, we strive to transform the industry. We learn from history to build a better future for customers, colleagues, and communities.We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.
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