Job Title: Quality Assurance Specialist
Description
We are seeking a detail-oriented and organized individual to join our team as a Quality Assurance Specialist. In this role, you will be responsible for ensuring the highest quality of content across various channels.
This is an excellent opportunity for those who take pride in their work and enjoy working with others to achieve common goals. If you have previous experience in content moderation and possess strong analytical skills, we encourage you to apply.
About the Role
The successful candidate will be responsible for:
* Evaluating content for accuracy, completeness, and adherence to guidelines;
* Moderating user-generated content on multiple platforms;
* Analyzing data trends and identifying areas for improvement;
This role requires strong attention-to-detail, organizational skills,
a proactive approach to problem-solving.
Please note that previous experience as Content Moderator would
be beneficial but not necessary (a great training program will support your growth ). Our ideal candidate must demonstrate Dedication, they should enjoy being part of collaborative teams fostering Collaborative Culture. Enjoy good public communication (written or spoken) demonstrably possessing high level emotional intelligence We do provide full training before starting with clients which includes personalized feedback feedback from superiors/training managers then gradually moving towards client-facing tasks For additional details about supporting career development click here. Please look at Teleperformance Career Development pages - they include linkt ot course available now built around needed skills/frameworks/qualifications.IF YOU ACCEPT THIS ROLE WE WILL BE FLEXIBLE AND ALWAYS READY TO OFFER SUPPORT WHEN NEEDED],