Career Vision Recruiters see a Hotel Manager for a Prestigious Hotel property in the North West of Ireland. Reporting directly to the CEO, the Hotel Manager will oversee the day-to-day operations of the hotel, ensuring the highest standards across all departments. This role requires a dynamic and hands-on leader who can inspire teams, optimise operational performance, and maintain the property’s reputation for excellence in guest experience, service delivery, and commercial results.
Key Responsibilities
Lead, support & partake in daily operations across all hotel outlets.
Ensure seamless service delivery, staff readiness and consistently high guest satisfaction across all service periods.
Collaborate closely with the Head Chef, F&B Manager, and departmental heads to uphold exceptional standards in food quality, service, hygiene, and presentation.
Act as a visible & participative leader during peak periods and hotel-wide operations.
Inspire, lead, and mentor departmental managers and their teams, fostering engagement at all levels, high performance, and professional growth.
Support onboarding and ongoing training across F&B and operational departments, including delivery of specific Operational training.
Partner with the Financial Controller & HR to manage departmental and overall hotel budgets, labour costs/rostering and operational efficiency to within strict guidelines.
Monitor profitability, margin control, stock control and waste reduction across all F&B and operational areas.
Support revenue generation through upselling, promotions, and service enhancements.
Drive high levels of guest satisfaction by actively engaging with guests and resolving issues promptly.
Conduct continuous floor walks, audits, and standard checks to ensure the property is presented in accordance with company protocols.
Ensure compliance with health, safety, licensing, and HACCP regulations.
The Hotel Manager will report directly to the CEO, and will assume full operational responsibility on their behalf.
Contribute to business planning, innovation, and long-term growth initiatives.
Support the hotel’s sales, marketing, and promotional efforts.
Requirements
Proven experience as an Operational Manager or Deputy General Manager in a 4 or 5 star property.
Exceptional leadership, team-building, and people-management skills.
Strong expertise in Food & Beverage operations, service standards, and guest experience.
Financial acumen with experience in budgeting, cost management, and revenue optimisation.
Excellent interpersonal, communication, and stakeholder management abilities.
Strategic thinker with a hands‑on, solution‑oriented approach.
Please reach out to Karen to discuss confidentially, and submit your updated CV through the link provided.
Skills
Hotel Operations Guest relations Hospitality Industry Hotel Management
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