We are urgently looking for a Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.
Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.
Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.
Responsibilities
* Process orders via email or phone
* Check data accuracy in orders and invoices
* Contact clients to obtain missing information or answer queries
* Liaise with the Logistics department to ensure timely deliveries
* Maintain and update sales and customer records
* Communicate important feedback from customers internally
* Stay up-to-date with new products and features
Requirements
* Proven work experience as a Sales administrator or Sales support agent (preferred)
* Hands on experience with CRM software and MS Office (MS Excel in particular)
* Excellent organizational and multitasking skills
* A team player with high level of dedication
* Ability to work under strict deadlines
Job Type: Full-time
Benefits:
* On-site parking
Work Location: In person