Lead Generation & Sales Support Specialist
Full-Time | Permanent
Competitive Salary + Career Growth Opportunities
Looking to build a career where you can combine sales, relationship management, and business development?
We are seeking a motivated and energetic Lead Generation & Sales Support Specialist to join a growing commercial team.
This is an exciting opportunity for someone who enjoys connecting with people, creating opportunities, and building strong customer relationships.
This position offers a great balance of new business development and customer retention, giving you the chance to actively influence business growth while becoming a trusted advisor to customers.
You'll play a key role in helping businesses find the right solutions while supporting a dynamic sales function.
If you are driven by targets, enjoy relationship building, and want a role with variety and progression opportunities, this could be an excellent fit.
What you'll be doing
Drive new business growth (approx. 60%)
You'll be at the forefront of creating new opportunities and supporting business expansion by:
Proactively identifying and engaging potential customers through outbound outreach and lead generation activity
Building and maintaining a strong pipeline of prospective clients
Researching companies and identifying key decision-makers
Scheduling meetings and creating sales opportunities for the wider sales team
Supporting marketing initiatives and social media activity to increase brand awareness
Running and supporting targeted email campaigns
Assisting with onboarding and implementation of new business opportunities
Managing incoming enquiries and ensuring opportunities are directed effectively
Support and grow existing customer relationships
You will also help maintain and develop relationships with existing customers by:
Proactively engaging customers regarding contract renewals and business needs
Identifying opportunities for additional products and services
Managing customer account changes and contract updates
Preparing customer quotes and supporting account administration
Coordinating with internal teams to ensure excellent customer experience
Supporting reporting and performance tracking activities
Assisting with customer queries and maintaining high service standards
What we're looking for
1–2 years' experience within lead generation, sales support, customer service, or business development (preferred)
Strong written and verbal communication skills
Confident and professional telephone manner with strong relationship-building abilities
Excellent listening, negotiation, and customer engagement skills
Experience using social media channels such as LinkedIn and other digital tools
Strong organisational skills with excellent attention to detail
Ability to manage multiple priorities in a fast-paced environment
Positive attitude with a proactive and solutions-focused mindset
Strong team collaboration skills
Good IT skills including CRM systems and Microsoft Office applications
Why join?
Opportunity to develop your career within a commercial and customer-focused environment
Broad exposure across sales, account management, and business development
Dynamic and collaborative team culture
Ownership and visibility within the business
Ongoing learning and development opportunities
A varied role where no two days are the same
This is an excellent opportunity for someone looking to develop a long-term career in sales and customer relationship management while making a direct impact on business growth.
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