Role SummaryReporting to the Lead Office Assistant, you will be working as part of a varied team to enhance the excellent standards of operational facilities delivery in our client's state-of-the-art campus. This will include; carrying out detailed floor walks, checking meeting rooms, providing event support, stocking of printing stations, enforcing the clear desk policy, and anything else covered by the client WPS team.ResponsibilitiesProviding additional support for ClientsFamiliarization with the Standard Operating Procedures (SOP's)Upsell facilities by making the Facilities Manager aware of any gaps in service.Report any maintenance issues which you notice onsite to the Facilities Manager.Assist in emergencies such as light leaks, spills etc.Attend to meeting room requests/set upsIdentify and report hazards and incidentsAssist in health and Safety including bell tests, floor walks and first aid boxes are stockedWorking as part of a team in delivering a high standardRespond to soft service calls logged with the facilities help desk.Investigate the nature of the problems and seek a speedy resolution.Greeting clients and staff to generate a professional and welcoming atmosphere.Liaising with the cleaning team on specific requests and ensuring the cleaning schedule adhered to.Ensure reception is kept tidy at all times, ensuring to check this area frequently.Remove waste paper from all areas and ensure proper storage and segregation and collection by contractorFrequent checks of key areas like toilets and café area, tidying and replenishing stock when necessarySet up and support Meeting rooms in line with client requestsFlexibility working weekends and after hours when requests.Monthly completion of timesheets/reports/stocksheetsRequirementsHighly organized and excellent time managementA high level of attention to detailAbility to work on own initiativeCustomer service experienceFluent EnglishKnowledge of MS Office (Word, Excel & Outlook)