Location: On site / Alliance Medical, Cork University Hospital, PET CT/MRI Centre, Wilton, Cork, T12 DC4A
Job type:
Contract / Full-Time
Sector and subsector: Medical & Healthcare | Administration
Salary: Competitive Salary
Alliance Medical are currently recruiting a Medical Administrator to join our radiology team based in Cork.
This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.
Contract: Full-time, Specific Purpose Contract (Maternity Leave Cover)
Working hours: 37.5 hrs pw
Shifts vary & can be between the hours of 7:30am -8:30pm Monday to Saturday.
Working week can be three long days and 1 Saturday every 4 weeks after training is complete.
Prior to that it will be 4/5 day week for training purposes and start and finish times will vary.
This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.
Key Responsibilities:
Schedule and confirm radiology appointments with sensitivity and precision
Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
Handle incoming and outgoing phone calls and manage appointment-related queries
Accurately update patient records and internal booking systems
Work closely with radiology and clinical staff to ensure smooth day-to-day operations
Provide consistent, compassionate support to patients and their families throughout their visit
Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit.
Provide reassurance to patients by way of clear explanation as to the nature of an examination.
Key Requirements:
Strong communication and interpersonal skills
Previous experience in medical administration or a healthcare setting
A calm, caring nature
High attention to detail and accuracy under pressure
Flexible and adaptable team player
A background in customer service is a plus