Retail Manager Job Description
As a Retail Manager, you will be responsible for leading and inspiring your team to enhance store performance and deliver exceptional customer experiences. You will directly manage your team to achieve goals and exceed customer expectations.
Key Responsibilities:
* Lead and Inspire: Manage and motivate your team to drive store performance and deliver outstanding customer service.
* Monitor Store Performance: Track key metrics such as turnover, revenue, wages, shrinkage, and wastage to ensure the store runs efficiently.
* Collaborate for Success: Work with the Store Management team to meet KPIs and exceed customer expectations.
* Maintain Standards: Oversee store presentation, stock control, and ensure compliance with health & safety regulations.
Requirements:
To succeed in this role, you will need:
* Retail Experience: Proven experience in a fast-paced retail environment, ideally with management responsibilities.
* Leadership Skills: A natural leader with the ability to motivate and inspire your team.
* Hands-On Approach: Be willing to work on the shop floor, not just in the office.
* Target-Driven: Motivated to achieve goals and enhance the store's success.
* Customer-Focused: Passionate about delivering outstanding customer service and ensuring the store meets its operational targets.
Benefits:
We offer a competitive salary, opportunity to grow within a rapidly expanding company, supportive team and management environment, and a health & safety compliant workplace.