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Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our ~800,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Within our Operations business, we are growing our Digital Inside Sales (DIS) team. Our transformational approach to sales brings clients the right combination of expert solution sellers and innovative technology, powered by data and insights. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities
Visit us at www.accenture.com.
JOB PURPOSE
Accenture, a global leader in professional services, is a trusted partner to the world's leading digital platform companies. Through our Digital Inside Sales team, we deliver innovative, scalable, and data-driven advertising sales support to variety of platform clients. We enable advertisers—ranging from small businesses to enterprise customers—to unlock the full potential of digital advertising platforms.
The Inside Sales Account Representative (ISAR) is a pivotal role within a global sales delivery team, designed to drive revenue growth through customer-centric sales strategies across diverse industries, products, and services. This role focuses on building and maintaining strong client relationships, identifying and capitalizing on sales opportunities, and delivering tailored solutions to meet client needs. The ISAR leads renewal sales motions, identifies up-sell and cross-sell opportunities, and drives new business adoption through high-volume outbound and inbound engagement. The role requires a deep understanding of various sales motions (e.g., B2B, B2C, enterprise, SMB), industry-specific challenges, and product/service offerings to deliver exceptional client experiences and achieve revenue targets. The ISAR operates within a data-driven, technology-enabled environment, leveraging CRM tools, analytics, and market intelligence to optimize sales outcomes and contribute to organizational growth.
This position is integral to transforming traditional sales approaches by combining expert sales acumen with innovative technologies, powered by insights and analytics. The ISAR collaborates with cross-functional teams to ensure seamless campaign execution, client satisfaction, and alignment with organizational objectives.
SKILLS REQUIRED
* Communication and Interpersonal Skills:
* Exceptional verbal and written communication skills to articulate value propositions, negotiate deals, and build client trust.
* Strong presentation skills to deliver compelling pitches, case studies, and performance reports to diverse audiences.
* Ability to conduct discovery conversations, uncovering client needs and aligning solutions to their goals.
* Analytical and Data-Driven Decision Making:
* Strong analytical skills to interpret campaign performance, sales metrics, and market trends.
* Proficiency in using advertising and analytics tools (e.g., Google Analytics, Tableau, CRM platforms) to drive data-informed decisions.
* Ability to identify patterns, troubleshoot issues, and optimize campaigns for maximum impact.
* Sales and Negotiation:
* Very good negotiation skills to close deals, manage objections, and secure client commitments.
* Expertise in consultative selling, focusing on client goals and delivering tailored solutions.
* Ability to manage high-volume outbound and inbound calls with a focus on conversion and client satisfaction.
* Adaptability and Resilience:
* Flexibility to work across industries, products, and sales motions (e.g., B2B, B2C, enterprise, SMB).
* Ability to thrive under pressure, managing multiple campaigns and client portfolios simultaneously.
* Self-motivated with a proactive approach to problem-solving and opportunity identification.
* Teamwork and Collaboration:
* Strong team player with a collaborative mindset, contributing to team targets and sharing best practices.
* Ability to work cross-functionally with internal teams to deliver exceptional client outcomes.
* Customer Orientation:
* Enthusiastic, courteous, and assertive approach to client engagement, with a focus on delivering exceptional service.
* Initiative and creativity in tailoring solutions to meet diverse client needs.
* Technical Proficiency:
* Proficient in CRM systems (e.g., Salesforce, HubSpot), sales enablement tools (e.g., Clari, Steelbrick CPQ), and Microsoft Office Suite.
* Familiarity with advertising platforms (e.g., Google Ads, social media advertising) and e-commerce ecosystems.
* Full proficiency in English (written and spoken, minimum C1 level).
* Additional language proficiency (e.g., German, French, Spanish, Italian, Portuguese) is highly desirable for global client engagement.
OTHER SKILLS (PREFERRED)
* Specific knowledge of social media platforms, their advertising solutions, and user/creator behaviors.
* Advanced understanding of digital advertising metrics (e.g., CTR, CPC, ROAS) and optimization strategies.
* Familiarity with enterprise-level sales tools (e.g., SFDC, Clari) and CPQ platforms.
* Experience with storytelling and case study development to influence client decisions.
* Knowledge of emerging technologies (e.g., AI, IoT, VR, cloud computing) and their applications in sales.
* Certifications in sales methodologies (e.g., SPIN Selling, Challenger Sale) or industry-specific training (e.g., Google Ads, AWS Cloud Practitioner).
* Interest in expanding industry knowledge through continuous learning and certifications
MINIMUM EXPERIENCE
REQUIREMENTS
* 2-3 years of sales experience, with at least 1 year in outbound sales, relationship sales, ad sales, digital marketing, or telemarketing.
* 1-2 years of experience managing B2B or B2C client portfolios, with a focus on renewals, up-sells, or cross-sells.
* Proven track record of meeting or exceeding quota-based sales targets.
PRODUCT/SERVICE EXP. (PREFERRED)
* Experience selling technology-driven products/services, such as SaaS, cloud solutions, cybersecurity, digital advertising, or e-commerce advertising (e.g., PLA, PCA).
* Familiarity with managing campaigns or subscriptions, including setup, optimization, and performance analysis.
* Exposure to CRM systems for logging client interactions and managing sales pipelines.
* Experience engaging with small to medium-sized businesses (SMBs) and/or enterprise clients, depending on the sales motion.
* Ability to sell to decision-makers at various levels, including heads of IT, marketing, or operations, and C-suite executives (e.g., VP and above).
* Understanding of industry-specific challenges in sectors such as technology, retail, e-commerce, media, or professional services.
PREFERRED EXPERIENCE REQUIREMENTS
* 2-3 years of B2B tech sales experience, with a focus on enterprise-level accounts.
* Prior inside sales experience with emphasis on both outbound and inbound calling to cold and warm audiences.
* Experience selling to senior decision-makers (e.g., heads of IT infrastructure, CMOs, CIOs) in complex sales cycles.
* Expertise in specific industries, such as cybersecurity, cloud architecture, or digital advertising.
* Proven success in managing high-volume client portfolios (50+ accounts) with consistent revenue growth.
* Experience with advanced sales tools (e.g., SFDC, Clari, Steelbrick CPQ) and analytics platforms.
* Background in customer success, account management, or lead generation roles, with a focus on nurturing long-term client relationships
MINIMUM EDUCATION REQUIREMENTS
* Secondary school diploma or equivalent required.
* Bachelor’s degree in Business, Marketing, Advertising, Technology, or a related field is preferred.
* Equivalent professional certifications or vocational training in sales, marketing, or technology may be considered in lieu of a degree.
OPERATING MODEL (Hybrid)
* Flexibility to work 5 days per week in office as required
* Must reside within given boundary limits.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Industries
IT Services and IT Consulting
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