Lead Hotel Operations Manager
We are looking for a seasoned and highly skilled Lead Hotel Operations Manager to spearhead our hotel's operations.
As a key member of our management team, you will be responsible for driving business growth, delivering exceptional service, and maintaining the highest standards across all hotel departments.
The ideal candidate should have a proven track record in hotel operations, with a strong background in managing teams, developing strategies, and analyzing sales figures.
Key responsibilities include:
* Managing and motivating Heads of Departments to achieve business objectives
* Ensuring the effective delivery of services and maintaining standards across all hotel departments
* Overseeing all aspects of hotel operations, including guest relations, sales and marketing, front office, accommodation, maintenance, food and beverage, finance, and human resources
* Collaborating closely with the Head Chef and F&B Manager to achieve the highest level of customer service and maximize profitability in the Food & Beverage Department
* Managing budgets, financial plans, and controlling expenditures
* Setting and achieving sales and profit targets while maintaining accurate financial records
* Analyzing sales figures and developing marketing and revenue management strategies
* Prioritizing guest satisfaction in all business decisions
* Implementing an effective training and development plan
* Making sound business decisions that focus on service quality and overall hotel profitability
Salary: €100-150k DOE