Charity Shop Supervisor - Bray
The Irish Deaf Society is recruiting a part-time retail supervisor for its shop in Bray, Co. Wicklow.
We are the national representative organisation of 5,000 Deaf and hard of hearing people whose first and preferred language is Irish Sign Language (ISL). Our mission is to fully achieve equality and rights of Deaf People in Ireland. Many of our services are funded and supported by our charity retail operations.
We are looking for an enthusiastic, people-focused shop supervisor who loves to work within the local community.
Key Details:
* Flexible 20 hours a week, Monday to Saturday 9:30 am – 5:30 pm, no bank holidays
* Permanent part-time contract subject to probation
* Negotiable salary, depending on experience, €13-€14 an hour
* Starting date as soon as possible subject to notice and availability of successful candidate
Job Description:
The ideal candidate is passionate about customer service and making a difference in the local community. The successful candidate will work with the Charity Shop Manager to ensure the smooth day-to-day running of the new shop.
Main Duties and Responsibilities:
* Assist in the management and development of the shop in accordance with an agreed workplan and sales targets
* Assist in training, supervising and managing shop staff, paid and voluntary
* Ensure the shop is kept clean, safe, secure and tidy and adheres to brand standards
* Assist in stock merchandising - preparing and pricing for sale and display
* Lead by example in delivering excellent customer service
* Cash handling, cash reconciliation, cash security and reporting to the IDS accounts department
* Foster a positive work environment that promotes teamwork, motivation and staff & volunteer satisfaction
* Promote IDS Awareness and Education campaigns within the shop
* Undertake any other duties that may fall under the remit of Charity Shop Supervisor
Personal Specification (Knowledge, Experience and Skill Set Required):
Essential:
* Retail supervision experience and/or charity retail experience
* Experience handling cash and cash reconciliation
* Excellent sales techniques and ability to meet sales targets
* Demonstrate leadership skills and an ability to motivate a diverse team
* Excellent interpersonal and customer service skills
* Respect for Deaf culture and a willingness to learn/interest in Irish Sign Language
Desirable:
* A retail qualification
* Good general IT skills and proficient in MS Office
* Visual merchandising experience