3 days ago Be among the first 25 applicants
This range is provided by GCS. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Recruitment Consultant specializing in top talent acquisition.
We are seeking an experienced ServiceNow Architect to lead the design, implementation, and optimization of ServiceNow solutions that align with our business goals and IT strategy. You will play a key role in driving platform architecture, scalability, and best practices across multiple ServiceNow modules including ITSM, ITOM, HRSD, CSM, and others.
Key Responsibilities:
* Design and implement scalable, secure, and high-performance ServiceNow architecture and solutions
* Translate business requirements into technical architecture and workflow design
* Lead ServiceNow development teams and provide technical leadership on platform capabilities and roadmap
* Evaluate and implement integrations with third-party tools and platforms (e.g., Azure, AWS, Jira, SAP)
* Ensure platform governance, data integrity, and compliance with enterprise security policies
* Create architecture diagrams, documentation, and design specifications
* Collaborate with stakeholders across IT and business units to gather requirements and ensure successful delivery
* Monitor platform health and drive continuous improvement and automation
* Provide mentorship and technical guidance to developers and administrators
Required Qualifications:
* 5+ years of experience in ServiceNow architecture and solution design
* Strong knowledge of ServiceNow modules such as ITSM, ITOM, CMDB, HRSD, CSM, or SecOps
* ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in at least one module
* Experience with Agile and DevOps methodologies
* Excellent communication, problem-solving, and stakeholder management skills
Preferred Qualifications:
* ServiceNow Certified Application Developer or Certified Technical Architect
* Experience integrating ServiceNow with cloud platforms (Azure, AWS, GCP)
* Familiarity with ITIL framework and enterprise architecture practices
* Prior experience in large-scale ServiceNow implementations or global rollouts
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology, Administrative, and Project Management
Industries
Pharmaceutical Manufacturing, Manufacturing, and Industrial Machinery Manufacturing
Referrals increase your chances of interviewing at GCS by 2x
Sign in to set job alerts for “Architect” roles.
Dublin, County Dublin, Ireland
#J-18808-Ljbffr