General Manager Position
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We are seeking a highly skilled and experienced General Manager to lead our high-volume, multi-faceted hospitality venue. The ideal candidate will have extensive experience working in a dynamic environment and managing large teams.
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About the Role:
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* Manage the day-to-day operations of the venue, ensuring seamless service delivery and exceptional customer experiences.
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* Lead a diverse team of over 150 staff members, including Duty Managers, Charge Hands, and Front of House/Back of House personnel.
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* Liaise with chefs and other internal departments to drive business performance and achieve growth targets.
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* Champion exceptional customer service standards, ensuring every guest experience is positive, consistent, and aligned with our reputation.
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Key Responsibilities:
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* Develop and implement effective operational plans, including rostering, scheduling, and service delivery strategies.
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* Maintain a hands-on presence on the floor, solving problems and addressing any issues that may arise.
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* Drive business performance through innovative solutions and commercial awareness.
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* Foster a positive work culture, encouraging staff engagement and retention.
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Requirements:
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* Extensive experience working as a General Manager in a high-volume hospitality environment.
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* Proven track record of managing large teams (150+ staff) and handling high turnover effectively.
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* Excellent communication and interpersonal skills, with the ability to motivate and inspire others.
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* Strong experience in team structure, rostering, and service delivery.
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* A solutions-oriented approach to problem-solving, with a focus on delivering results.
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Benefits:
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* A competitive salary package, commensurate with experience.
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* A comprehensive benefits package, including health insurance and pension scheme.
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* A full handover period with our long-serving General Manager.
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* The opportunity to lead a renowned and complex venue, with strong support functions.
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Location:
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Co. Carlow, Ireland
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Salary:
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€80,000+ (dependent on experience)