Technical Support Advisor – DublinLooking for your next IT challenge? This role is all about combininghands-on technical expertisewithtop-notch customer supportin a dynamic, hybrid environment.What you'll do:Deliver first- and second-level support across Windows, Microsoft 365, and core business applicationsTroubleshoot hardware, software, and connectivity issues with laptops, desktops, mobile devices, and workplace techAdminister user accounts, system access, and endpoint securityPartner with infrastructure and security teams to resolve issues and roll out upgradesProvide ad-hoc training and guidance to help colleagues get the most out of their techContribute to IT projects, disaster recovery testing, and process improvementsWhat you bring:Strong troubleshooting skills across Windows 10/11, Microsoft 365, and Active DirectoryExperience with MDM solutions (Intune or similar), endpoint protection, and backup technologiesKnowledge of networking basics (DNS, DHCP, Group Policy)Excellent communication skills and a collaborative mindsetRelevant IT qualification or certifications (CompTIA, MCSA, etc.)Why this role stands out:Exposure to a wide range of technologies and stakeholdersA collaborative environment where no two days are the sameOpportunities to grow both technical and soft skillsCompetitive salary, strong benefits, and a supportive workplace culture Perfect for someone who thrives on solving problems, enjoys variety, and wants to keep developing their IT career in a forward-thinking environment.