Job Overview
As a Sales Advisor, you will play a key role in supporting our customers with expert advice and tailored parts solutions.
Key Responsibilities:
* Drive Sales Excellence
* (Act as a key contact for internal and external customers, especially for technical or complex queries)
* Interpret Parts Accurately
* (Ensure the correct parts are sourced, quoted, and delivered to meet customer needs)
* Collaborate Cross-Functionally
* (Work closely with supply chain, warehouse, and other departments to ensure seamless service delivery)
* Enhance the Customer Journey
* (Provide regular updates and ensure customers understand the value of Finning products over competitors)
* Identify Opportunities
* (Analyse technical data to upsell and cross-sell complementary parts and services)
* Mentor and Develop
* (Support and coach junior team members, sharing your technical expertise to build team capability)
Requirements
* Proven track record in a technical sales or customer service role
* Strong diagnostic and problem-solving abilities
* Excellent communication and negotiation skills
* Customer-centric mindset with a resilient and goal-oriented approach
* Ability to optimise sales opportunities and navigate CRM systems
* Team player with a proactive and responsive attitude
What We Offer
* A comprehensive benefits package
* A supportive and collaborative work environment
* Opportunities for professional growth and development
Why Join Us
* We believe in the power of our people
* Dynamic work environment where your contributions are valued, and your career growth is supported
* At Finning, we prioritize creating a diverse and inclusive environment
* Proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential
* Continuous strive to enhance our outreach to individuals of all backgrounds and identities