Sales & Service Support Location: Head Office Killygordon, Co.
Donegal Due to continued expansion, Mantis Cranes are seeking a Sales & Service Support professional to join our growing team at our head office in Killygordon, Co.
Donegal.
With over 25 years of industry experience, Mantis Cranes is a dynamic and progressive company specialising in lifting and plant hire solutions.
We are proud to support a wide range of projects across Ireland through our commitment to service excellence, operational efficiency, and customer satisfaction.
This is an exciting opportunity for a proactive, organised, and enthusiastic individual to play a key role in supporting our Sales and Operations teams, as well as contributing to the effective day-to-day running of the office.
Role Overview This role provides essential administrative support across the companys core departments Sales, Service, and Operationsas well as general office administration.
The ideal candidate will be a confident communicator with strong organisational skills, a high level of attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities Sales Support Respond promptly and professionally to incoming enquiries via phone, email, website, and other channels Prepare and coordinate sales documentation including quotations, contracts, permits, and related paperwork Assist with lead generation using platforms such as Barbour ABI or similar tools Maintain and update customer records, sales activities, and opportunity pipelines Conduct research into potential clients and upcoming projects to support business development Liaise with internal departments (Service, Operations, etc.) to ensure seamless coordination of sales activities Provide administrative support to Sales Managers and Executives as needed Service & Operations Support Process incoming service sheets and update relevant records Issue purchase orders and manage goods in/out procedures within the system Maintain and update the hire management system, including stock control and equipment availability Office Support Welcome visitors to the office and provide hospitality as required Provide holiday cover and support to other team members when needed Carry out general administrative duties to support the smooth running of the office Skills & Attributes Required Excellent written and verbal communication skills Strong organisational abilities with exceptional attention to detail Friendly and outgoing personality with strong interpersonal skills Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) Previous experience in a similar administrative or coordination role is an advantage This is a great opportunity to be part of a forward-thinking and supportive team.
If you thrive in a fast-paced environment and enjoy working with both people and processes, we would love to hear from you.
Skills: Communication Organisation Planning Sales Support Customer Service Interpersonal Skills friendly