About CA Design
CA Design is a leading interior design and furniture consultancy, creating bespoke solutions for both commercial and residential clients. We are known for our high-quality design, project delivery, and personalised service. As we grow, we are seeking a highly organised and financially savvy
Business Operations Manager
to support the day-to-day running of the business and enable the owner to focus on strategy and creative leadership.
The Role
The Business Operations Manager will take ownership of the key operational functions of the business. This is a pivotal role for someone who thrives in a dynamic SME environment and enjoys wearing many hats. You will be responsible for HR processes, finance/admin support, reporting, customer service, and procurement, ensuring that the business runs smoothly and efficiently.
Key Responsibilities
HR & People Operations
* Liaise with outsourced HR consultant to implement and maintain compliant HR processes.
* Manage employment contracts, onboarding, and maintain the employee handbook.
* Support team wellbeing and company culture initiatives.
Finance & Reporting
* Oversee invoicing, expense tracking, and payment processes.
* Prepare monthly reporting packs for the accountants.
* Monitor budgets and project profitability.
Administration & Executive Support
* Manage the owner's calendar and emails.
* Support day-to-day office administration and workflow.
* Implement efficient systems and processes to streamline operations.
Customer Service & Procurement
* Handle customer service queries relating to items sold.
* Manage procurement of furniture and materials for commercial projects, liaising with suppliers to ensure cost-efficiency and timely delivery.
* Maintain strong supplier and client relationships.
Skills & Experience Required
* 5+ years' experience in an office/operations management role, ideally within a creative, design, or professional services environment.
* Strong financial acumen with experience in reporting and liaising with accountants.
* Excellent organisational and time management skills, with the ability to juggle multiple priorities.
* Strong interpersonal and communication skills, able to deal with suppliers, clients, and team members professionally.
* Confident in using digital tools for reporting, calendar/email management, and project tracking.
* Proactive, solutions-focused, and comfortable working in a small but fast-paced business environment.
Why Join Us?
* Be part of a growing business with an excellent reputation in the Irish market.
* Work directly with the founder, shaping how the business runs day-to-day.
* Opportunity to take real ownership and make an impact.
* Competitive salary, bonus structure, flexible working arrangements, and a supportive, creative work environment.
* Salary Range - €45-55K depending on experience.