Clerical Officer Grade III, Credit Control (2-Year Fixed Term Contract, 35hrs per week)
Bon Secours Hospital Cork is currently accepting applications for the full-time role of Clerical Officer Grade III, Credit Control.
Responsibilities
Daily process of online payments to debtor accounts.
Process credit card payments being made by patients.
Manage and address all queries received through the team inbox in a timely manner.
Answer telephone calls into the office, check voicemails and return calls in a timely manner.
Review and issue reminder texts/letters for patient balances due.
Deal with all queries arising on the debtor accounts, liaising with other departments and insurance companies.
Review values to be refunded on debtor accounts, issue a refund request and manage the refund cheque folder.
Process remittance files received from insurers and ensure that payments are posted and allocated accurately to patient accounts.
Highlight debit balances which are unrecoverable.
Check the monthly rejected and pended listings.
Transfer rejected claims to patients and track the pended listing which needs to be followed up with insurers periodically.
Assist the Credit Controller in analysing patient and sundry debtor accounts.
Other ad hoc duties which may be assigned.
Person Specification
Leaving Certificate or equivalent.
Relevant Administration Qualification / Relevant Third level qualification (essential).
Hold Cert/Diploma Business Studies, Accounting Technician desirable.
Experience in Finance Department within a hospital environment is desirable.
Excellent interpersonal and communication skills.
Ability to work to strict deadlines with a high attention to detail required.
Proficient in Excel and Word.
Applications for the above post are to be submitted online via Workday.
Bon Secours Health System is an equal opportunities employer.
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