Lead a Team of Retail Professionals
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This is an excellent opportunity for experienced managers to thrive in a fast-paced environment, delivering outstanding customer service and supporting business performance.
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As Deputy Manager, you will be responsible for leading a team of retail professionals, driving sales growth, and maintaining high standards in store presentation and visual merchandising.
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Key Responsibilities:
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1. Support the Store Manager with daily operations, including cash handling, adherence to security protocols, opening/closing procedures
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2. Lead, train, and inspire the team to deliver exceptional customer service and support performance management
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3. Ensure a welcoming, high-energy environment and effectively resolve customer queries
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4. Assist in driving store performance by monitoring sales, identifying trends, and supporting KPI achievement
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5. Maintain high standards in store presentation and visual merchandising
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Requirements:
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6. 1-2 years of experience in a customer-facing role, ideally within retail or hospitality; confident in engaging with the public and ensuring high service standards
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7. Previous experience in a supervisory or assistant management role is an advantage
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8. Strong communication and customer service skills
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9. Proven leadership qualities with the ability to motivate and engage team members
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10. Excellent organisational and multitasking skills, with the ability to manage operations, staff, customer needs, and admin tasks in a fast-paced setting
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11. Problem solving and decision-making skills
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Benefits:
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12. Salary 31-33k DOE
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13. Annual Pay Review
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14. Bonus Schemes
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15. Refer a Friend Scheme
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16. Employee Assistance Programme
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17. Sharesave Scheme
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18. Pension Options
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19. Annual Leave
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20. Maternity/Paternity Leave
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21. Adoption/Parental Leave
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22. Compassionate Leave
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Our Company
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A company committed to providing excellent customer service and driving business performance.
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With a focus on developing our people and creating a positive work environment, we strive to make our customers feel valued and supported.
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