Alliance Medical Ireland is recruiting a Medical Administrator to join our radiology team based in Swords & North Dublin Region. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.
Contract: Full-time, Permanent
Working hours: 37.5 hrs pw
Shifts vary and can be 7am to 3pm, 9-5, 10-6, 12-8
This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.
Key Responsibilities
* Schedule and confirm radiology appointments with sensitivity and precision
* Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
* Handle incoming and outgoing phone calls and manage appointment-related queries
* Accurately update patient records and internal booking systems
* Work closely with radiology and clinical staff to ensure smooth day-to-day operations
* Provide consistent, compassionate support to patients and their families throughout their visit
* Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit
* Provide reassurance to patients by way of clear explanation as to the nature of an examination
Key Requirements
* Strong communication and interpersonal skills
* Previous experience in medical administration or a healthcare setting
* A calm, caring nature
* High attention to detail and accuracy under pressure
* Flexible and adaptable team player
* A background in customer service is a plus
Why Choose Alliance Medical?
* Employee Assistance Programme
* Wellbeing and mental health initiatives
* Competitive Salary
* Family Friendly Working Arrangements
* 25 Annual Leave Days (plus 2 Company days)
* Health Insurance
* Paid Maternity Leave
* Wedding Day Leave
* Maternity Leave Coaching
* Paid Sick Leave
* Fertility Leave
* Pregnancy Loss Leave
* Excellent Pension Scheme
* Educational Assistance
* Professional Development & Ongoing training
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
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