Member Services Officer – Dublin
Leading Credit Union
A well-established Dublin-based credit union is seeking a motivated Member Services Officer to join their Member Services team. This role offers hybrid working, full training, and the opportunity to build a career in financial services, with a focus on supporting members and loan administration.
What’s on Offer
* Permanent position with a respected local credit union
* Hybrid working options after training
* Support for APA in Loans (or QFA) qualifications and ongoing professional development
* Work in a positive, inclusive, and member-focused team environment
Key Responsibilities
* Serve as the first point of contact for members, delivering professional and welcoming service in-branch, online, and by phone
* Assist members with account queries, lodgements, withdrawals, and online banking support
* Process membership applications and account updates
* Support the loan application process by gathering documentation and responding to member queries
Key Skills Required
* 1–2 years’ experience in a financial services or customer-facing role
* Excellent communication and interpersonal skills
* Strong attention to detail and accuracy
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