Main purpose of the role:
The purpose of this role is to assist the Store Manager by overseeing the management and continuous development of the SuperValu Service Area as well as the Human Resources function at store level.
The ideal candidate will have / be:
Minimum 1 year experience in a customer service facing role
Previous HR experience is desirable
Excellent communication skills and a commitment to customer service
The ability to train, develop and motivate colleagues
Main duties
Actively live SuperValu brand-values (Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative)
Effective management of the Systems/Resource function
Ensure excellence in customer service at all times
Take responsibility for the general management of the shop when required
Ensure that departments meet projected sales and targets
Ensure that food safety is everyone's priority and responsibility
Document and communicate all labour, stock control, ordering and margins in accordance with required procedures
Manage all products (including non-food products) stocked within the shop in accordance with best practice
Assist colleagues and management team on embedding the new systems in the store
About the locality
We are seeking an experienced Duty Manager to lead our front-of-store service areas while supporting key HR functions.
This role ensures smooth daily operations, high standards of customer service, effective team leadership, and compliance with company policies and procedures.
Responsibilities include staff supervision, rostering support, recruitment and onboarding assistance, training coordination, and performance support.
The ideal candidate is a strong communicator, organised, customer-focused, and confident managing people in a fast-paced environment.
Must be available to work flexible hours throughout the week and weekend.
Store Location - Market Street, Clifden, Co.
Galway, H71 H527 (Approx 78km or 1hr 15mins drive from Galway City)
Reliably commute to Clifden, Co Galway, or plan to relocate to Clifden, Co Galway before commencing employment.
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