Technical Support Specialist
This role involves providing front-line technical support across a range of heating and HVAC products. You will diagnose and troubleshoot product, software, and system issues, ensuring quick and effective resolutions.
You will liaise with field engineers, clients, and internal teams to manage technical queries and service requests. In complex cases you will escalate to senior technical staff or product specialists.
* * Detailed knowledge of the products is essential for this role