Business Sector: Retail Trading Job Title: Retail Horticulturist Job Purpose: Manage the day-to-day operations of the departments to deliver a store that is a destination for service to the local area. To be responsible for supporting the activities of the line manager. Combining expertise, creativity, and a commitment to sustainability, they help drive the success of the garden center. Reporting to: Branch Manager Location: Arrabawn Tipperary, Athenry RESPONSIBILITIES: Responsibilities associated with this role include, but are not limited to the following: Driving profitable sales and consistent results Achieve KPI monthly/yearly targets Executing store specific plans Contribute to team meetings to drive the business forward Organize store specific promotions and execute the setup To support the development of categories & key lines Working with store management on market research to ensure we provide the best product range for our customers' needs Cross selling products increasing purchase amounts Maintaining accurate inventory and books to ensure stock loss is within budget Minimizing stock and margin loss through sales floor sales process Effective and timely re-stocking of the store Passionate about the process, be in stock to ensure no customer has a wasted journey Provide great customer service by consistently achieving service targets Dealing with all customer queries including telephone queries in an efficient and professional manner Processing payment and dealing with customer point of sales enquiries Improve & maintain a high-quality standard of store presentation Effective communication channels put in place with other team members Resolve common customers complaints The ability to be a brand ambassador for the company Using own experience and skill set to guide and help other team members Competitor visits to check for opportunities for our business to develop Attend sales conferences to meet suppliers and gain expert training Follow and complete any Health and Safety tasks allocated by management Developing own leadership capabilities through the use of own personal development plan Be flexible during peak times and adjust to support the stores needs to deliver the best results Engage and network with other stores to share ideas and help support growth Be flexible to work across various departments and other Arrabawn retail stores. To support the manager with organizing themed events, including the profiling of seasonal goods and plants To ensure the appropriate care and maintenance of plants including watering, feeding, planting, etc. To maintain a high standard of display in the Garden Centre, and to assist the manager to merchandise the shop in order to make best use of the space available To deal responsibly with customer complaints QUALIFICATIONS/SKILLS REQUIRED FOR THIS ROLE: The ideal candidate must possess the following: Previous relevant retail sales experience Extensive Plant knowledge Understanding of Sustainability and Trends Excellent English communication skills (both written and verbal) Great customer service focus Ability to work on own initiative Computer skills with advanced levels in Microsoft and core systems or similar IT programs Superior product knowledge Commercial awareness Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment Attention to detail Passionate individual that is willing to learn on the job Coaching experience To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.