Overview
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Job Description
Location: Aghadoe Heights Hotel, Aghadoe
Join our fabulous team at the Front Desk at Aghadoe as a Receptionist.
About Aghadoe Heights
Aghadoe Heights Hotel and Spa is a luxury 5-star hotel with a spectacular location overlooking the Lakes of Killarney and the MacGillycuddy\'s Reeks mountain range. For over 50 years this luxury resort has 74 elegant bedrooms and suites with views of the hotel gardens, the Kerry countryside, or the lakes and mountains. Our world combines the luxury of contemporary comfort with the warmth of Irish hospitality.
Role and Responsibilities
* Guest Check-In and Check-Out: Welcoming guests, assisting with the check-in process, and ensuring a smooth check-out experience
* Providing Information: Offering guests information about hotel facilities, services, and local attractions
* Responding to guest queries in person, over the phone and via email
About the Role
Candidate Requirements:
* Experience in a similar, customer-facing role
* Luxury Experience Preferred (desirable but not required)
Perks and Benefits
* Very competitive hourly wage
* PRSA pension scheme
* Career progression opportunities across the Windward group
* Employee Assistance Programme
* Digital Wellness Programme
* Complimentary, high quality meals on duty including breakfast, lunch & dinner
* Complimentary barista-style coffee
* Discounted room & dining rates in Windward properties for you as well as friends and family
* Refer-a-friend scheme
* Training and development opportunities dedicated to your development
* Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days
* Cycle-to-work scheme
About Windward Management
Aghadoe Heights Hotel & Spa is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join us today as a Receptionist.
Skills Needed
About The Company
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward\'s team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. The company is committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.
Company Culture
Windward focuses on respect, collaboration, and excellence. Employees are empowered to innovate and contribute to meaningful outcomes while maintaining work-life balance. Windward supports professional growth through tailored development opportunities.
Required Criteria
Desired Criteria
Closing Date Wednesday 5th November, 2025
Contract Type Part-time
Salary Based on Experience
Seniority level
* Not Applicable
Employment type
* Part-time
Job function
* Administrative
* Industries: Hospitality
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