Overview
GET TO KNOW US
Zadig and Voltaire is a luxury brand founded in 1997. The signature of the brand comes from its finest materials such as cashmere, silk and leather. By revisiting the basics in a casual and rock and roll way, Zadig & Voltaire aims to be the embodiment of the new luxury: chic and relaxed luxury. We are looking for someone who is attentive, reliable, full of energy, approachable, punctual, with extensive knowledge of fashion and trends of the season and confident styling clients.
Zadig et Voltaire in our Brown Thomas Grafton Street store are currently looking for a Sales Assistant to join their team on a Full Time 37.5 hours permanent contract.
Responsibilities
* Be a brand ambassador and embrace the Selling Ceremony
* Drive sales, warm welcome, exceptional approach, use appropriate sales technique from start to closing the sale
* Be part of targeting the ZV objectives and meeting store KPIs
* Be able to build customer loyalty, understand customer relationship management
* Be able to communicate efficiently and effectively
* Be knowledgeable of the collection and the brand iconic pieces
* Follow company policy and procedure
* Maintain replenishment, follow up stock transfers, processing the deliveries
* Maintain a luxurious store environment and standards and ensure the shop floor and stockroom standards are maintained in a clean, tidy condition
* Follow the health and safety guidelines
* 1 year luxury fashion experience
Qualifications
* We are looking for someone who is attentive, full of energy, approachable, punctual with extensive knowledge of fashion and trends of the season and confident in engaging and styling clients
* The Sales Assistant will welcome and assist customers throughout the entire sales process, describing the product, always focusing on delivering the highest customer experience
* You will support the store management in building a store environment that nurtures creativity and employees development
How we work
* Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
* We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
* We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
* We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
* We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
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