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Customer service assistant

Castleisland
Denjoes American Style
Customer service assistant
€15,000 a year
Posted: 3 August
Offer description

FULL TIME/PART TIME

We are looking for a friendly, reliable, and customer-focused individual to join our team as a Front Counter Team Member. This role is perfect for someone who is genuinely interested in working in a fast-paced food service environment, enjoys interacting with customers, and has a good sense of responsibility and common sense.

Due to the scheduling needs of the business, this role is best suited to individuals who are available year round and not restricted by term time commitments or curfews related to age.

Experience is a similar environment is preferred but not essential, as full training will be provided.

Key Responsibilities:

* Greet customers in a professional and friendly manner.
* Take customer orders accurately and input them into the till system.
* Process payments efficiently, including cash and card transactions.
* Call out orders when ready and ensure smooth service.
* Prepare drinks, ice creams, and milkshakes for orders.
* Take and input telephone and app orders correctly into the system.
* Keep the counter area clean, organised, and compliant with HACCP and hygiene regulations.
* Clean tables and maintain a tidy restaurant during quiet periods.
* Ensure the restaurant meets health, safety, and food hygiene standards.
* Be open to ongoing training in food safety, hygiene, health and safety, and customer service.

What We're Looking For:

* Someone with a clean and presentable appearance.
* A friendly and approachable personality.
* Someone who is interested in the job and takes pride in their work.
* A team player with good communication skills.
* Someone with common sense who can handle customer interactions with professionalism.
* Willingness to learn and improve through ongoing training.

If you're looking for a role where you can build experience, be part of a great team and grow into a long term position, we'd love to hear from you.

Job Types: Full-time, Part-time, Permanent

Pay: Up to €15.00 per hour

Application question(s):

* Are you looking for full or part time work
* Are you available year round and not restricted by term commitments:

Language:

* Excellent English (preferred)

Location:

* Castleisland, CO. Kerry (preferred)

Work Location: In person

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