The Careers Clinic Coordinator plays a pivotal role in the smooth and professional operation of our busy department.
Job Overview
* We are seeking an individual to manage key administrative processes, ensuring timely and professional responses to client inquiries.
* This position oversees the booking process for individual sessions, from initial contact to session scheduling.
* The successful candidate will deliver exceptional client experiences through effective correspondence, training environment setup, and welcome services.
* Maintaining strong relationships with clients is crucial through follow-up check-ins, feedback surveys, and performance monitoring.
* Candidate must collect and provide data on agreed metrics to Heads of department.
* Support weekly communications, diary management, and ad-hoc projects as required.
Requirements and Qualifications
* Excellent communication skills with ability to build rapport with potential clients.
* Superb administrative skills with attention to detail and commitment to continuous improvement.
* Strong organisational skills with proven ability to meet deadlines, prioritise tasks, and manage workload.
* A hardworking individual with focus on delivering high-quality client experiences.
* Discretion when operating in sensitive environments.
Why You'll Thrive
* A dynamic work environment that fosters growth and development.
* Opportunities for career advancement and skill-building.
* A collaborative team culture that values teamwork and open communication.