Overview
Network Engineering Manager at The Citco Group Limited
Location: Ballytrasna, County Cork, Ireland (as listed in the description). This role focuses on both traditional on-prem networking and cloud networking, including SD-WAN, with leadership responsibilities for a globally distributed team in Operations and Support. The role reports to the SVP of Infrastructure Services – Network and collaborates with IT architects, engineering groups, system admins, application support, and development teams worldwide.
Responsibilities
* Oversee routine maintenance activities, such as patching network devices, software upgrades, and tech refreshes.
* Maintain a high level of customer service to internal and external clients.
* Proactive and reactive monitoring of the global Citco network (WAN, LAN at data centers and remote offices, and cloud networks).
* Drive operational excellence, continuous improvement, and process optimization.
* Demonstrate strong traditional networking and cloud networking experience; ensure understanding of network security concepts and practices.
* Serve as escalation point for complex troubleshooting; act as a trusted resource for unique or complex problems.
* Contribute to and review team processes, policies, and configuration standards.
* Develop Infrastructure as Code practices with a focus on networking.
* Build cloud infrastructure topology and environments using automation (e.g., AWS CloudFormation, Azure ARM templates, pipelines).
* Maintain strong familiarity with SD-WAN.
* Elevate the skills of the Network Team in cloud networking.
Key Responsibilities
* Manage the Network Operations Team to align priorities with business needs.
* Level 2 and Level 3 support of the network infrastructure.
* Monitor performance of on-prem and cloud networks and resolve issues before they impact users.
* Capacity management and planning for the network infrastructure.
* Manage Priority One incidents to closure.
* Mentor the team to enhance technical and soft skills and support professional growth.
* Ongoing and annual appraisal of subordinate staff.
* Present budget requirements and justify capital and operational expenditure.
* Make sound business and client-centric decisions; demonstrate strong troubleshooting capabilities.
* Travel up to several times per year.
* Adhere to established processes, procedures, and policies.
* Maintain on-call rotation and participate in on-call duties.
* Stay informed on new developments and products in the technology area and propose appropriate implementations.
About You
* Experienced and energetic contributor capable of building customer relationships while driving alignment and strategy in the Network IT group. Ability to convey technical information to non-technical audiences.
Experience And Technical Skills
* Must-haves: Strong knowledge and hands-on experience in traditional enterprise networking (Cisco switches/routers, Meraki, Nexus, etc.), SD-WAN (e.g., VMware Velocloud), and cloud fundamentals (Azure, AWS, Google Cloud, Oracle OCI) with emphasis on networking.
* Experience automating and scripting network management with tools such as Terraform, Ansible, GitHub, JFrog, or other network automation tools.
* Scripting and programming skills (JSON, YAML, Python, PowerShell, Bash, etc.).
* Familiarity with Palo Alto firewalls (Panorama) and F5 BigIP load balancers.
* Network monitoring systems (e.g., Cacti, SolarWinds, MRTG).
* Minimum 15 years of networking experience; minimum 5 years in network management.
* Experience analyzing packet captures (Wireshark) and NetFlow with SolarWinds or similar.
* Education: Bachelor's degree or technical qualification relevant to the position.
* Desirable: SolarWinds experience; continuous improvement mindset; broad infrastructure knowledge (compute, storage, middleware, VDI, applications); strong verbal and written communication and presentation skills; ability to work across functions and manage multiple priorities in a fast-paced environment; customer orientation and strategic thinking.
* Lead proof-of-concept initiatives, document results, design final solutions and implementation.
* Keep informed on new networking technologies and propose implementations as appropriate.
What We Offer
* A challenging and rewarding role in a global, award-winning business.
* Opportunities for personal and professional development.
* Great working environment, competitive salary and benefits, and educational support.
* Be part of an industry-leading global team renowned for excellence.
Remuneration
A highly competitive salary package will be awarded to the successful candidate. Confidentiality assured.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Engineering and Information Technology
Reminders: Referrals can increase the chances of interviews. This description focuses on the Network Engineering Manager role and related responsibilities and qualifications.
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