Overview
Food & Beverage Assistant (Mid-week availability)
The Montenotte is an independent, privately-owned urban resort in Cork city offering guests luxury experiences. We are seeking a Food & Beverage Assistant to join our team.
Responsibilities
* To follow agreed Brand Standards for service of Food & Beverage.
* To serve all guests in a friendly, efficient and professional manner.
* To ensure cleanliness levels are maintained to a high standard in the bar and restaurant.
* To greet guests in a warm and friendly manner.
* To ensure the correct uniform including name badge is worn at all times.
* All staff should be presentable and adhere to grooming standards in the staff handbook.
* To deal with customer complaints in a professional and efficient manner, ensuring guest satisfaction.
* To escalate complaints and incidents to management when necessary.
* To welcome guests and ascertain their dining or lodging needs.
* To seat guests and manage the seating chart and dining flow.
* To respond to guest inquiries and requests in a timely, friendly, and efficient manner.
* To perform opening and closing duties, as needed.
* To assist with side work including cleaning, stocking, and other related tasks.
* To collaborate with colleagues and other departments to maintain positive working relationships.
Benefits
* World class employee changing facilities and a stylish employee restaurant Croi.
* Bespoke Montenotte uniforms for all guest-facing employees.
* Group discount HSF Health Plan.
* Learning & development opportunities.
* Career guidance & coaching.
* Culinary apprenticeships and trainee management development programmes.
* Internships & work placements opportunities.
* Graduate development programmes.
* Employee wellness programmes and mental health support.
* A free meal in our employee restaurant Croi on duty.
* Free use of the Motion Health Club and fitness facilities.
* Discounts on food and spa services and access to wellness and cycle schemes.
* Employee engagement, recognition, and sustainability opportunities.
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Hospitality
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