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Junior application administrator

Dublin
Actavo Group
Applications administrator
€80,000 - €100,000 a year
Posted: 21 April
Offer description

Welcome to a workplace that offers a values-driven culture and a spirit of learning and collaboration.

We’ve worked hard to build a culture where people feel a genuine sense of belonging, wherever they work in our operations, and whatever their role. Our culture is grounded in our core values and our very strong commitment to delivering every day for our clients and their customers, getting everyone home safely, and caring about your wellbeing.

We believe the diverse work we do really matters – whether we are connecting people and businesses to complex fibre networks, supporting large industrial projects and utilities, building modular spaces in which to learn, work or play, or delivering creative events to inspire and entertain.

When people ask what it’s like to work at Actavo, this is what you’ll hear from our teams.


People are honest and have great integrity

We are human, down to earth and take great pride in our work and how we treat each other.


There are no big egos

We have a flat organisational structure and strongly believe we are all playing on the same team.


No two days are ever the same

Our work is diverse and dynamic, allowing our people the chance to innovate and develop.


There are opportunities to grow

For anyone ambitious to progress from being a team member to becoming a team leader, and beyond.


Though a large company, everyone is an individual

There is a strong sense of community and we treat each other with respect.


Our Values


Live Safety

At Actavo, we have a caring, preventative culture, where everyone is encouraged to speak up and take action, enabling a work environment that allows everyone to go home safe each day.

Right first time is our passion. Our relentless focus on driving best practice is underpinned by a culture of continuous improvement, courage and a can-do attitude.

When our clients and their customers place their trust and loyalty in us, we go to the nth degree to understand their goals, alleviate their frustrations, and exceed expectations with truly fantastic experiences.

We recognise that operating sustainably demands that we think carefully about how to safeguard our planet, care for our people and communities – ultimately how we conduct our business with integrity and transparency.

Only by working collectively and collaboratively – communicating clearly, respecting one another and our differences, building relationships and offering support – can we achieve our goals and enjoy the rewards.

If you are looking for a company where you can thrive as part of a diverse, dedicated team, then you should come work with us.


Role Title: Junior Application Administrator

Department: IT
Reports to: ERP Application Manager
Location: Dublin 12

Role Purpose

Actavo is an international strategic operations partner, offering a multitude of services across different sectors to our many valued clients. While our service offerings are diverse, what we have in common across all our operations is an unwavering commitment to delivering excellence for our clients and their customers, underpinned by rigorous quality standards, a multi-award-winning safety performance and industry-leading customer experience.

THE ROLE

Actavo is currently hiring a Junior Application Administrator, to join our Business Systems Team in IT Department, reporting to the ERP Application Manager. The Junior Application Administrator reinforces the IT Team with a combination of technical and functional knowledge and although this role supports all aspects and channels within Business System.

Benefits:

* Employee assistance programme
* Refer a friend scheme
* Cycle to work scheme
* Maternity pay
* Ample free on-site parking
* Employee discounts – on hotels, gyms, electronics and more
* Educational assistance
* Modern office with excellent facilities
* Career progression opportunities
* Long Service Awards
* Life assurance – 4 times your annual salary

Principal Responsibilities:

* Adhere to and maintain compliance with all Health and Safety procedures within your work.
* Establishing the root causes of application errors.
* Escalating concerns to the Senior ERP Specialists.
* Handle incidents and changes in the ticketing system.
* Identify reoccurring issues and test possible solutions to prevent them.
* Work with end-users to analyse and improve business processes in the ERP system.
* Support weekly and monthly reports and ensure they are generated in time.
* Perform proactive maintenance to ensure system stability, accuracy, and performance.
* Provide first and second-line support for business applications including Business Central(4PS), Dynamics CRM, Jet Reports, and other applications.
* Support data integrity and perform data queries using SQL.
* Collaborate on system upgrades, integrations, and business process enhancement projects.
* Support Jet Reports, including template management, user queries, and data validation.
* Assist with Power BI dashboards and reporting, providing data connections, basic troubleshooting, and end-user support.
* Help drive knowledge sharing and user training across departments, encouraging best practice usage of systems.

Person Specification

Experience:

* Knowledge of Dynamics AX/ 365/ Business Central.
* Experience in supporting and administering Business Applications.
* Knowledge of Jet Report design.
* Knowledge of Power BI, including dashboard creation and data connectivity.
* Knowledge of Databases, like SQL Server, MySQL including SQL scripting.

Skills & Competencies: (evidence of)

* Strong problem-solving skills with a ‘can-do’ attitude.
* Ability to provide exceptional customer services in a fast-paced environment.
* Ability to troubleshoot and investigate root causes of problems.
* Demonstrate initiative, with the ability to work independently or as part of a team.
* Ideally 3rd level Qualification in Computer Science, Accounting or Business.

Apply Now

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