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Technical customer support specialist

Staffline Recruitment (NI) Ltd.
Customer support
Posted: 11 September
Offer description

Technical Customer Support Specialist Staffline Ireland are recruiting for a Technical Customer Support Specialist on behalf of a leading park management and booking systems provider. This is a fantastic opportunity to join a forward thinking, dynamic company, as the company is experiencing an exciting period of strong growth within the sector. Responsibilities: Working closely with the sales team to ensure the smooth setup for new booking systems, as well as liaising with the client and other members of the team. Providing ongoing system support via email and phone to existing clients with whom we have an existing long-term relationship. Providing tutorials to customers, demonstrating the features of the booking system and responding to their queries. Assisting the technical department with testing updates for the website, as well as giving feedback and suggestions for improving the system. Supporting the Sales Manager and the

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