We are seeking an experienced professional to join our team as a Night Operations Coordinator. The ideal candidate will be responsible for ensuring the safety and comfort of our guests, providing exceptional customer care skills and the ability to work independently.
Key Responsibilities:
* Welcoming guests to the hotel
* Verifying guest identity and ensuring safe departure
* Monitoring corridors and removing any unwanted individuals
* Confirming and processing reservations
Requirements:
* Excellent communication and interpersonal skills
* Ability to work with minimal supervision
* Effective problem-solving and conflict resolution skills
* Ability to maintain confidentiality and handle sensitive information
Benefits:
* Access to on-site gym facilities
* Meal allowance and parking facilities
* Bike-to-work scheme and wellness program
* Company events and employee assistance program
About the Role:
This is a dynamic and fast-paced role that requires attention to detail and excellent organizational skills. As a Night Operations Coordinator, you will play a key role in maintaining the smooth operation of the hotel and ensuring that all guests have a comfortable and enjoyable stay.
What We Offer:
* A competitive salary and benefits package
* Ongoing training and development opportunities
* A dynamic and supportive work environment