Delivering exceptional customer care is at the heart of this Deli Assistant role. In a fast-paced environment, you will interact with customers, staff, and management in a friendly and efficient manner.
Key Responsibilities:
* Provide outstanding service to customers by being welcoming, approachable, and responsive to their needs.
* Maintain effective communication with customers to ensure their queries are addressed promptly and professionally.
* Manage customer complaints in a professional and pleasant manner, resolving issues efficiently.
* Stay up-to-date with current deli sales and promotions to provide expert advice to customers.
* Assist customers with product-related queries, ensuring they have a positive shopping experience.
You will also be responsible for maintaining a clean and presentable Deli area, receiving and checking stock according to company guidelines. Conducting stock takes as instructed by the store manager and adhering to food hygiene practices are essential aspects of this role.
As a key member of the team, you will contribute to creating a positive and inclusive work environment. Your excellent communication skills and ability to work effectively in a team will enable you to thrive in this dynamic setting.