OverviewScorebuddy is a leading Quality Management SaaS platform for Contact Centres. By combining quality management, coaching and learning with advanced AI Analytics, we help hundreds of customers worldwide to be operationally efficient, scale their contact centres, improve agent performance, and enhance overall customer experience.Are you a driven, pragmatic and highly-skilled Senior Golang Developer ready to take the next leap in your career? If so, Scorebuddy is the place for you! We are a globally successful SaaS company, serving a diverse international customer base with teams ranging in size from 20 to 20,000 end users.ResponsibilitiesDevelop modular, testable and scalable software components for our existing platform, Integrations and APIsMake system design and architectural decisions, then work with cross-functional teams to deliver themInvestigate, debug and devise innovative ways to identify and solve bottlenecks and bugs as requiredProvide technical input relating to performance, reliability, scalability and securityHelp improve code quality by writing unit tests and conducting code reviewsContribute to team process improvements by adhering to industry best practices and principlesProvide technical oversight and guidance to junior developers as requiredResearch and development of new and emerging technologiesQualificationsDemonstrable expertise in Go, encompassing a comprehensive understanding of its syntax, advanced functionalities and standard librarySolid experience with concurrent programming with Goroutines, channel patterns, synchronisation and non-blocking I/O operationsExperience in designing and implementing Pub/Sub microservices using Go, along with good notions of containerisation and orchestrationProficiency in integrating various databases, including SQL (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Redis)Experience using Git and related workflows in distributed teamsGood understanding of front-end technologies, such as JavaScript, HTML5, and CSSComfortable working in both Windows and Linux environmentsExposure to Agile methodologies (Scrum / Kanban)Experience with languages such as PHP & Python would be advantageousExcellent written, spoken and interpersonal communication skillsDegree in Computer Science / related technical discipline OR equivalent experienceWhat we offerCompetitive Remuneration: Attractive salary and bonus structure based on experienceFlexible Working: Hybrid working model with modern offices in Dublin city centreGenerous Leave: 25 days of annual leaveHealth & Wellness: Subsidised gym membership and Webdoctor online GP service accessFinancial Benefits: TaxSaver tickets, Cycle to Work schemes and access to Irish Life PRSA with salary sacrifice optionFamily Support: Enhanced maternity, paternity and sick leave payIncentives: Referral bonuses for successful hires
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