Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service with a smile, and helping to maintain excellent store standards. At the core of our stores, you will create a welcoming environment and deliver an exceptional customer experience.
This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).
As a Sales Assistant, you will:
1. Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful.
2. Respond efficiently to till queues to ensure customer satisfaction.
3. Process till transactions securely, quickly, and accurately.
4. Maintain product availability and replenish stock as directed.
5. Work as part of the store team to create a fun and friendly environment.
6. Live the company values, focusing on individual responsibility and team delivery.
7. Handle cash and operate tills accurately and in accordance with procedures.
8. Implement store changes and promotions in a timely and precise manner.
You should be flexible with your working hours, as shifts may be required.
Benefits include:
* 10% discount on most in-store purchases, including PEP&CO
* Family-Friendly Benefits
* Loyal Service Awards
* My Staff Shop – exclusive discount portal
* Opportunities for Apprenticeships & Career Development
* Life Assurance Cover
* Health & Wellbeing support through our employee assistance programme
* Holiday allowance increasing up to 33 days
* Additional day off for birthdays
Since our beginnings in 1990, Poundland has grown into a retail powerhouse with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 has further expanded our reach, allowing us to serve millions of customers with unbeatable value.
At Poundland & Dealz, we not only offer products at incredible prices but also foster an environment where every colleague can thrive. Our culture is built on excellence, inclusion, and sustainability, empowering our team members to be their best and make a positive impact in our communities. Our core behaviours—Love our customers, Care for our colleagues, and Protect the Pounds & Euros—guide us in creating a fun, friendly, and surprising workplace where everyone can excel.
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