Job Opportunity
The role of Business Development Coordinator involves achieving individual sales targets, leading and coordinating Commercial/Agri sales and delivering exceptional customer service within the office. This position requires a proactive approach to prospecting, up-selling, and cross-selling, as well as managing daily office administration.
Key Responsibilities
* Achieving individual sales targets through effective prospecting, up-selling, and cross-selling initiatives
* Managing daily office operations, ensuring tasks are clearly understood and implemented through regular meetings and direction
* Dealing with customer queries and referring unresolved/technical queries to relevant personnel for resolution
* Maintaining comprehensive knowledge of industry products and compliance requirements, and completing relevant qualifications to enhance skills and expertise
* Developing mutually beneficial working relationships with local financial services providers to enhance overall service delivery to customers
* Participating in account management initiatives for Commercial and Agri business, identifying sales opportunities and improving cover/rate performance
Requirements
* Qualified to Approved Product Advisor (APA), Approved Product Professional (APP), or Certified Insurance Practitioner (CIP) standard
* Previous insurance/financial services experience is advantageous but not essential; sales/customer service experience in a similar role is a distinct advantage
* Highly computer literate with good knowledge of Microsoft Office and other software applications used in the industry
* Strong organisational and time management skills, able to produce accurate quality information within agreed timescales
Competencies
* Meet regulatory requirements described in Minimum Competency Code and Fitness and Probity Standards
* Able to achieve results through others by providing guidance and support
* Coaching and mentoring to develop staff skills and expertise
* Excellent communication and interpersonal skills