Job Description
We are seeking a talented leader to support and lead a department and team of people.
This role will focus on delivering an exceptional customer experience and driving business results.
The Role
Key responsibilities include:
* Creating a positive and inclusive work environment for colleagues and customers
* Ensuring team members have the necessary training and support to excel in their roles
* Coaching and managing colleagues to achieve daily priorities and goals
* Analyzing reports and systems to identify areas for improvement and implement change
* Driving a culture of excellence and accountability across the team
* Recruiting and selecting top talent who share our customer-centric approach
Requirements
* Demonstrated track record of leadership and results-driven performance
* Ability to adapt and thrive in a fast-paced environment
* Previous retail experience in a similar role preferred but not required