Overview Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 2,600 shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland. Maxi Zoo Ireland is driven by the desire to make the life of pets and pets owners simpler, better and happier. To achieve this, we work hard, accept responsibility and seek every opportunity to learn about pets and customers.DescriptionWe are currently recruiting for a Store Manager for our new Mallow store, which is expected to open around Easter. Initial training will take place in one of our other locations, so applicants must have transportation to facilitate onboarding.We are the #1 pet supplier in Europe with more than 15,000 employees, over 2,700 stores and pet salons, and a constantly growing digital world. But we are not satisfied yet, because we want to make the life of pets and humans easier, better and happier every day. Driven by our vision "Happier Pets. Happier People," we are creating a unique pet ecosystem that combines online and brick & mortar stores, digital services, data-based solutions and state-of-the-art logistics.ResponsibilitiesOversee daily store operations to ensure smooth and effective performanceDrive revenue and manage costs while creating a culture based on high-quality pet care and exceptional customer serviceLead and develop the store team with a focus on growth, engagement and trainingEnsure adherence to store processes and guidelines; optimise efficiency and decision-makingMaintain product availability, implement planograms and manage inventory accuratelyDrive customer engagement by leading by example and delivering exemplary serviceUphold brand integrity and animal welfare in all store activitiesWhat you will bringProven successful experience as a retail Store ManagerProven track record in achieving KPIsStrong leadership skills and business acumenExcellent customer service, organizational, and communication skillsWhat you will doOperational Store Excellence - Ensure adherence to store processes and guidelines; optimise efficiency and decision-makingOperational Store Analytics - Achieve company KPIs, cash & stock management, and control store personnel costs and sales performanceLeadership - Empower the team’s growth and engagement through supportive leadership and trainingMerchandise and Inventory - Ensure product availability, implement planograms and accurate inventory managementCustomer Engagement - Lead by example to provide exemplary serviceBrand Integrity - Ensure animal welfare is prioritized at all timesBenefitsKPI related bonusCertified with Great Place to WorkEmployee Discount - up to 40% in stores and 20% in salonsPaid leave - sick leave, annual leave and bank holidays, maternity/paternity leaveRefer a friend schemeAdvancement opportunities – Maxi Zoo promotes from within and supports career developmentCommunity – work in an environment with shared passion for animalsEducational opportunitiesAnnual leave – starting at 21 days and rising to 23 days at year 6Employee assistance programmeCycle to work schemeEqual Opportunity EmployerHR Team - Maxi Zoo
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