ARI is one of the largest and most significant players in the global travel retail industry. We own and manage duty free and duty paid retail outlets in Europe, The Middle East, Asia Pacific and the Americas. From pioneering beginnings when we opened the world's first duty free shop in Shannon Airport in 1947, we now employ over 3,500 people worldwide and manage a turnover in excess of $1 billion. ARI's head office is based in Dublin, Ireland and is a wholly owned subsidiary of daa plc. This is an exciting opportunity for enthusiastic and ambitious individuals to work in a closely knit team who are passionate about retail and delivering the best Airport retail experience for passengers. The successful candidates will deliver a world class shopping experience to our customers at Dublin and Cork Airports, maximising sales growth and providing on-trend, customer centric services. We have a number of full-time and part-time roles and have opportunities at both Dublin and Cork Airports.The roles are shift based, permanent and will be appointed in line with the Framework Agreement agreed with Mandate Union. An engaging onboarding process will be delivered, which will include comprehensive training. We Offer:Hourly Rate €17.76Comprehensive induction & training programmeUniform provided on joiningStaff discount of 55% across Cork Airport Food & Beverage outlets and free coffee, tea & water across breakroomsFree car-parking for working hoursTravel Tax Saver Scheme and the Bike to Work SchemeStaff discount at Dublin and Cork Airport Duty-free with 10% off purchases and frequent staff discounts across Dublin Airport & other discounts across the campusVarious Wellbeing initiatives: Complementary Flu vaccines, health clinics, EAP assistance programme,Focus on You Wellbeing services.Active daa Charity of the Year activities, events and socialsDriving Sales Approach and engage customers in line with Advanced Selling Skills Ethos (full training provided on advanced selling skills)Link sell, substitute sell, cross sell & up sell to increase customer satisfaction and passenger average spendHighlight ARI's value message and ARI's exclusive customer offeringsMaintain awareness of all sales promotions and participation in all promotional activitiesKnowledge of Store, category sales targetsAdherence to cash/card handling procedureVisual Merchandising & Category ManagementKnowledge and application of required merchandising standards in line with guidelines from the visual merchandising and category management teamsEnsure accurate pricing of products through correct display and adherence to SEL guidelinesRecognise and ensure implementation of brand standards for each house/supplierAwareness of the stock levels and locations to ensure effective stock rotationRetail Product Knowledge of all categories within the retail areaCommit to attending ongoing brand training and implementing learnings thereafterProactivity in driving personal learning and developmentProvide feedback to team members and managers regarding product interestProvide a professional, attentive and personal customer shopping experienceAdhering to H&S regulationsCustoms Compliance and Stock SecurityProactive approach in implementing company SOPs