Company Overview:
Joule Group is a leading manufacturer and distributor of Heating, Ventilation, Hot Water and Renewable Energy Solutions, operating in the Irish, UK and European markets. As a company we constantly strive to innovate and create. It is through strong teamwork that we continue to achieve success and deliver high quality solutions to our customers, in the ever-expanding fields of Renewable Energy and Sustainability.
Joule Group is seeking an experienced Group Document Controller to join our team.
The Group Document Controller will play a key role in supporting the management and maintaining documentation related to the Integrated Management System (IMS). This role requires proficiency in Microsoft Office tools (SharePoint, Word, PowerPoint, Visio) and a solid understanding of business processes or business process design to ensure documentation is accurate, accessible, and aligned with compliance standards.
The Group Document Controller will work closely with the stakeholders across the Joule Group of companies to ensure that all documentation is up to date, properly versioned, and supports continuous improvement initiatives across the organisation.
The role will involve travelling to Joule Group company sites across the EU and the UK and therefore requires candidates to be able to travel within these two zones.
Key Responsibilities:
1. Integrated Management System (IMS) development:
* Maintain and update IMS documentation, including SOPs, work instructions, and process maps.
* Ensure document control procedures are followed, including version control and access permissions.
2. Process Understanding & Support:
* Collaborate with process owners to understand workflows and translate them into clear, structured documentation.
* Assist in the creation and review of process diagrams.
* Ensure documentation aligns with business process requirements and supports operational efficiency.
3. Tool Proficiency:
* Use Microsoft tools for document formatting and standardisation.
* Develop and update process flow diagrams, preferably in Visio.
4. Documentation Management:
* Maintain and update documents related to the Management System documentation requirement.
* Ability to understand the standard requirements and implement the documentation compliance.
5. Continuous Improvement:
* Contribute to the development and refinement of documentation practices to support continuous improvement initiatives.
* Maintain a proactive approach to learning new systems, processes, and standards relevant to the role.
* Experience of Quality Assurance, Business Process Design and/or Business Process Flow Mapping will be an advantage.
6. Language and Communication
* Must have: excellent English, both written and spoken
* Nice to have: languages in order of priority, Dutch, Portuguese, Spanish, Swedish
Qualifications and Experience:
* A Bachelor's degree in relevant field desirable
* 5+ years' experience in document control and a proven track record of handling SOPs, work instructions and process maps
* Fully proficient in Microsoft Office tools (SharePoint, Word, PowerPoint, Visio)
* Solid understanding of business processes or business process design to ensure documentation is accurate, accessible, and aligned with compliance standards
* Excellent communicator (both verbal and written)
* Strong organisational skills with the ability to prioritise effectively, meet deadlines and deliver consistent service
* High level of attention to detail
* Experience of Quality Assurance, Business Process Design and/or Business Process Flow Mapping will be an advantage
Salary and Benefits:
* Salary dependent on experience
* Company Pension
* Health Insurance - Employer contribution 50%
* Education Support Scheme
* Cycle to Work
* Employee Assistance Programme
Job Type: Full-time
Pay: €35,000.00-€40,000.00 per year
Work Location: In person